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Overnight Closer

We are seeking an Overnight Closer to join our team! We strive every day to make a difference in people's lives by offering a "Judgement Free" environment for all. We are seeking individuals who are excited to work for our dynamic and growing company and creating a positive member experience by providing a superior level of customer service. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank deposit. You must be available from 10pm to 6am.
Your Contributions
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Close shift for that business day.
Create a bank deposit for next day.
Your Proven Track Record
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Current CPR Certification required - or must be obtained within 30 days of hire.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Ability to work 3rd shift (overnights).
Must be able to occassionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.



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